OPERATIONS/OPEX
& SUPPLY CHAIN SOLUTIONS
Excite Business Solutions has decades of experience helping organizations systematically improve their operational efficiency and effectiveness.
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Excite's Operational Excellence efforts are based on customer-centric, continuous improvement, win/win approaches that lead to significant increases in Customer Satisfaction, Customer Engagement, sales and profitability; approaches that improve operational efficiency and effectiveness, capability and capacity, customer acquisition, loyalty, repeat business, recommendations and advocacy/Brand Champions. Our omni-channel approaches streamline operations by reducing waste, failure demand & non-value-added elements that lower the cost of doing and acquiring business and return high ROI.
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Excite Business Solutions can help you improve your operational efficiency and effectiveness through comprehensive improvements across your Value Chain.
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Contact us now at 602 478-0046 or charles@excitebs.com.
OPEX PROCESS IMPROVEMENT
Toward improving your operational efficiency and effectiveness, we employ a Total Customer Experience (CX) approach based on Lean and Systems Thinking approaches to analyze and Process Map your current systems and processes (Current State) to develop improved systems and processes (Future State) that will help streamline them, and overcome current Gaps, defects, non-value-added and failure demand elements.
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We can develop and implement a global metrics and review process identifying OPS KPI’s linked to your P&L that includes a bridge to better understanding variation.
PLANNING
We help companies better position their products and services in a global market by identifying key business challenges, root causes and customer "Drivers" to understand the current situation and work toward recommending and developing corrective actions that include improved operational approaches, systems and processes, that include strategic planning.
SUPPLY CHAIN
As part of improving your Brand Value, Customer Satisfaction, sales and profitability, we can help develop and implement an improved supply chain that will help balance workloads, reduce or eliminate supplier dependencies, streamline processes, maintain or improve your flexibility, increase your product and service quality and reduce your costs/increase your margins.